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Home > Blog > News > Zest Car Rental News > Zest Car Rental is the Which? Best Car Hire Broker 2017.

Zest Car Rental, formerly Economy Car Hire, are extremely pleased and proud to announce we’ve been awarded the Which? Best Car Hire Broker title for the 5th year running.

Which? Best car hire broker 2017Photo by: Monkey Business/Adobe Stock

The independent consumer brand surveyed more than 2,000 people for their annual research into car hire standards. Having rebranded last year from Economy Car Hire, we wanted to make booking a car through Zest easier than ever and the results show this. We were the only broker to receive top marks from those surveyed when it came to clarity of extra charges, fuel policy and overall cost of hire. In fact, we were the only broker to receive any 5-star ratings! Our customer service, clarity of information about the suppliers that we operate with, and overall satisfaction were also rated highly, giving us an overall rating of 79%.

Our competitive top-up insurance received a special mention, along with our fair fuel policies and the free second driver that we’re able to include at many locations.

We thank all our customers for their support over the years, especially during our rebrand and for sticking with us through the big change. We look forward to supporting you with your car hire throughout 2017!

Get a quote for your upcoming trip away today, and benefit from;

  • No amendment fees
  • No card payment fees
  • Fair fuel policies
  • Free breakdown cover
  • Free additional driver in many locations
  • Collision Damage and Theft Waiver (CDW) with no excess liability included as standard
  • Competitively priced additional top-up insurance for peace of mind cover
  • 24/7 emergency telephone support throughout your rental
  • Unlimited mileage subject to fair usage
  • UK-based customer service from a Feefo Gold Trusted Merchant

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  • Andy Walne 3 Sep 2017

    Hi
    We are looking at booking a car from Liverpool Airport when we are in UK in December. The pop-up insurance is quoted at 3 GBP per day on your website:

    “We provide the option to take out additional Top-up insurance when booking. It is charged at £3 per rental day. The cost of top-up insurance is displayed on the search results page and on step 2 of the booking process”.

    However this insurance appears not to be available to travellers from New Zealand. We are UK citizens returning for a holiday. Is it possible to purchase this insurance?
    Thanks Andy

    • Jessica Juby 6 Sep 2017

      Hi Andy,

      Thank you for your comment. The third party provider of the top-up insurance can’t supply the product to residents of certain countries. Unfortunately, New Zealand is one of these. We are however looking to offer a product which doesn’t have these exclusions and we hope to have this in place in the future.

      Kind regards,
      Jessica
      Zest Car Rental

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