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And the Telegraph Travel Award for Best Car Hire Operator goes to… us!

We’re absolutely thrilled to share that Zest has been named Best Car Hire Operator in the prestigious Telegraph Travel Awards! Hot on the heels of our recent accolades from Which?, this latest recognition is another proud moment for our team – and a testament to the values we’ve championed for over 25 years.

From humble beginnings to becoming a trusted name in global car rental, Zest has always been driven by a simple mission: to make car rental fair, transparent, and stress-free. This award is not just a win for us, but for every customer and partner who’s helped shape our journey.

Here’s what the Telegraph Travel had to say about us:

“This is a highly impressive performance by the car hire broker Zest, which heads this category for the first time after last time coming third. Norfolk-based Zest offers hire cars in dozens of countries around the world and, as a broker, strikes deals with individual suppliers in each destination. Its success seems to be based on a combination of good customer service, competitive pricing and clear information when it comes to one of the biggest bugbears in the car hire market – insurance charges.”

The team at Zest continue to work immensely hard year on year to provide the best possible service for our customers – especially those who have been stung by dishonest car rental procedures before. Zest was born out of our Managing Director Rory’s own frustrating encounter with the industry, and ever since, we’ve been committed to doing things differently and providing thousands of customers across the world with a car rental service they can rely on.

A huge thank you to all our incredible customers who were among the 20,000 voters for the Telegraph Travel Awards!

Curious to see who else won? Click here to see all the Telegraph Travel Award winners for 2025.

Experience the Telegraph Travel’s Best Car Hire Operator for yourself and get a quote for your car rental today!


Katherine

About the author: Katherine

Katherine loves to hop on a moped and explore the hidden gems that a country has to offer. She’s no stranger to travelling on a budget, so keep an eye out for her money saving tips!

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  • Carolyn selley 15 Sep 2025

    My daughter is in Italy. Her and her boyfriend are on a road trip together. Months ago they booked a fiat 500 convertible because that was what they wanted. They paid quite a lot more for it. Today they go to collect the car to be told no convertible is available. Have a fiat panda instead. How incredibly disappointing for them.
    Not impressed with this company one little bit.

    • Katherine 15 Sep 2025

      Hi Carolyn,
      We’re sorry to hear of your disappointment with your daughter’s rental. Please let her know she is welcome to pop us an email at feedback@zestcarrental.com – if she includes her booking reference we will be able to investigate this further.
      Kind regards,
      Katherine
      Zest Car Rental

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