Job Vacancies.

Full-time £15,000 to £18,000 per annum (depending upon experience)

Location: Dereham, Norfolk.

We are looking for Customer Advisors to join our busy customer support team in Dereham, Norfolk.

Duties to include:

• Assisting customers and providing advice for overseas car hire.
• Providing customers with quotes and taking car hire reservations over the telephone.
• Overseeing our automated reservations system and responding to email enquiries.
• Communicating with our International suppliers via telephone, email and fax.
• Full training and support will be given.

Key Requirements:

• A confident and polite telephone manner.
• Exceptional attention to detail.
• Excellent IT skills.
• Good communication skills.
• Self-motivated person, capable of working on own initiative as well as part of a team.
• Previous experience of working in a call centre and/or customer services would be an advantage.
• Geographical knowledge and knowledge of car models would also be an advantage.

Hours: 40 hrs per week, working shifts within our opening hours which are 08:00 to 19:00 Monday to Friday, Saturdays and public holidays 08:00 to 17:00.

Holiday Entitlement: Holiday Entitlement: 25 days plus Bank Holidays.

Closing date for applications: 31/08/2017

To apply, please send your CV with covering letter, explaining how you meet the above criteria to jobs@zestcarrental.com.