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Join Team Zest.

If you want to be a part of the team that offers the best customer service in car hire, we want to hear from you. If you're passionate about travel, either view our current available career opportunities below or send your CV to jobs@zestcarrental.com.

Customer Advisors

  • Full-time £15,000 to £17,000

    Location: Dereham, Norfolk.

    Economy Car Hire is a family run online Travel company based in Dereham. We are leaders in a competitive and fast-paced online marketplace. We have been Which? Best rated Car HireBbroker for 4 years running, and a FEEFO Gold Trusted Merchant for the past 2 years running.  Our priority is to continue to ensure that an outstanding level of customer service is delivered at all times. This coupled with our unique car rental and inclusive insurance packages sets us apart from our competitors.

    We currently have vacancies for Customer Advisors to join our dynamic and dedicated team at our busy contact Centre.

    As one of our prestigious Customer Advisors you will be representing the company, providing first class customer service to our rental clients, assisting them with their car hire needs and sourcing the best options and solutions for them. Communicating via email and telephone, your written and spoken skills must be impeccable, with a very high attention to detail. Therefore previous Experience in the field of Customer Service is essential. There will be opportunities for progression within the Company.

    Your duties will include:

    • Handling calls and emails from our valued customers relating to car hire.
    • Providing reliable advice and assistance before, during and after the car rental period.
    • Generating quotations and taking reservations over the telephone.
    • Guiding our customers with the car hire insurance options available.
    • Offering advise with regards to fuel options and additional extras.
    • Overseeing our automated reservations system.
    • Efficient and accurate entry of data into our bespoke computer system.
    • Liaising with our International suppliers.

    Your key requirements for the position:

    • A confident, friendly and polite telephone manner.
    • Exceptional written skills and attention to detail.
    • Excellent IT skills.
    • Outstanding communication skills.
    • Passionate about offering exceptional customer service.
    • Ability to empathise with all types of customers.
    • Demonstration of complaint handling and resolution.
    • Professionalism and able to work in a team and independently.
    • Hardworking, dedicated and reliable.
    • A previous knowledge of car insurance would be desirable.
    • Geographical knowledge and familiarity of car models would also be an advantage.

    Hours: Full-time 40 hours per week, you will be required to work shifts within our opening hours which are 08:00 to 19:00 Monday to Friday, and 08:00 to 17:00 on Saturdays and Bank Holidays.

    Holiday Entitlement: 25 days per year plus Bank Holidays (33 days).

    Closing date for applications: 30/09/2016

    To apply, please send your CV with covering letter, clearly indicating the job title to jobs@economycarhire.com.

Digital Marketing Executive

  • Full-time £20,000 - £25,000 depending upon experience

    Location: Dereham, Norfolk.

    We are looking for a motivated Digital Marketing Executive to join our award winning team based in Dereham, Norfolk. 

    Reporting to the Marketing Manager, you will be joining our growing team at an exciting time

     Responsibilities include

    • Paid search (CPC/PPC) – assisting with Google Adwords and Bing Adcentre campaign management.
    • Content writing - writing engaging copy for web pages and blog articles.
    • Social media marketing – assisting with strategy for paid and organic social media campaigns.
    • Email marketing – Crafting email strategy and writing copy.
    • Campaign analysis – scrutinising data and reporting.
    • Demonstrating ROI for all digital marketing campaigns. 

    Key requirements

    • At least 2 years’ experience in a digital marketing environment.
    • Basic knowledge of HTML preferred.
    • Experience of running paid and organic social media campaigns.
    • Up to date with the latest changes in digital marketing.
    • Experience of using analytics tools such as Google Analytics.
    • Google Adwords and Google Analytics Certification preferred.
    • Understanding of Search Engine Optimisation (SEO).
    • Experience of liaising with external agencies preferred.
    • Exceptional attention to detail.
    • Fantastic customer service ethos.         
    • Well organised and able to work to deadlines.

     This role will suit an enthusiastic individual with a strong desire to succeed who is willing to take on any challenge presented to them. 

    Hours: 40 Hours, Monday to Friday.

    Holiday Entitlement: 25 days per year plus Bank Holidays (33 days).

    Closing date for applications: 30/09/2016

    To apply, please send your CV with covering letter, clearly indicating the job title to jobs@economycarhire.com.

Digital Marketing Assistant

  • Full-time £16,000 - £20,000 depending on experience.

    Location: Dereham, Norfolk

    We are looking for an enthusiastic Digital Marketing Assistant to join our award winning team based in Dereham, Norfolk. 

    Reporting to the Marketing Manager, you will be joining our growing team at a very exciting time.

     Responsibilities include

    • Content writing – researching and writing engaging copy for web pages and blog articles.
    • Social media marketing – planning and posting Facebook, Twitter, travel forum and review site posts.
    • Paid search (CPC/PPC) – assisting with Google Adwords and Bing Adcentre campaign management.
    • Email marketing –writing copy for emails.
    • Campaign analysis – studying data and regular reporting.
    • Research – in-depth research for press releases.

    Key requirements

    • At least 1 years’ experience of digital marketing.
    • Up to date with the latest changes in digital marketing.
    • Understanding of how to achieve a positive return on investment (ROI)
    • Experience of using analytics tools such as Google Analytics.
    • Understanding of Search Engine Optimisation (SEO).
    • Exceptional attention to detail.
    • Well organised and able to work to deadlines.
    • Fantastic customer service ethos.

     This role will suit a highly motivated, flexible individual who is looking for an opportunity to further their career in marketing. 

    Hours: 40 hours per week, Monday to Friday.

    Holiday Entitlement: 25 days per year plus Bank Holidays (33 days).

    Closing date for applications: 30/09/2016

    To apply, please send your CV with covering letter, clearly indicating the job title to jobs@economycarhire.com.