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Join Team Zest.

If you want to be a part of the team that offers the best customer service in car hire, we want to hear from you. If you're passionate about travel, either view our current available career opportunities below or send your CV to jobs@zestcarrental.com.

Customer Advisor

  • Full-time £15,000 to £18,000 per annum (depending upon experience)

    Location: Dereham, Norfolk.

    We are looking for Customer Advisors to join our busy customer support team in Dereham, Norfolk.

    Duties to include:

    • Assisting customers and providing advice for overseas car hire.
    • Providing customers with quotes and taking car hire reservations over the telephone.
    • Overseeing our automated reservations system and responding to email enquiries.
    • Communicating with our International suppliers via telephone, email and fax.
    • Full training and support will be given.

    Key Requirements:

    • A confident and polite telephone manner.
    • Exceptional attention to detail.
    • Excellent IT skills.
    • Good communication skills.
    • Self-motivated person, capable of working on own initiative as well as part of a team.
    • Previous experience of working in a call centre and/or customer services would be an advantage.
    • Geographical knowledge and knowledge of car models would also be an advantage.

    Hours: 40 hrs per week, working shifts within our opening hours which are 08:00 to 19:00 Monday to Friday, Saturdays and public holidays 08:00 to 17:00.

    Holiday Entitlement: Holiday Entitlement: 25 days plus Bank Holidays.

    Closing date for applications: 31/08/2017

    To apply, please send your CV with covering letter, explaining how you meet the above criteria to jobs@zestcarrental.com.