My experience of airport rentals has generally been pretty poor. I was very pleasantly surprised with the service here, a warm and friendly welcome, no queue and quickly through formalities, useful advice also on the characteristics of a hybrid car. We loved the car, much higher standard than we were expecting. Easy drop off on return and no billing "surprises" afterwards.
Rodney Laws, 4 months ago
Best car hire experience ever. Booking through Zest was quick, easy and good value. Particularly, pleased about regular communication (reminders, advice etc).
Europcar customer service at Gothenburg airport, on collection and return was exemplary, friendly helpful with no pressure to buy extra insurance. The rep who met us at the collection desk was was particularly helpful and a good ambassador for Europcar!
