I needed to clarify Europcar's figures on their invoice following collection and return of the vehicle as it appeared as if we were being charged twice. I contacted Asher at Zest who was extremely helpful and after checking over the paperwork and explaining how Europcar had set out the figures he reassured me that we hadn't been double charged. Upon conclusion everything was in fact settled satisfactorily.
Peter, 2 months ago
My experience of airport rentals has generally been pretty poor. I was very pleasantly surprised with the service here, a warm and friendly welcome, no queue and quickly through formalities, useful advice also on the characteristics of a hybrid car. We loved the car, much higher standard than we were expecting. Easy drop off on return and no billing "surprises" afterwards.
Rodney Laws, 1 year ago
Best car hire experience ever. Booking through Zest was quick, easy and good value. Particularly, pleased about regular communication (reminders, advice etc).
Europcar customer service at Gothenburg airport, on collection and return was exemplary, friendly helpful with no pressure to buy extra insurance. The rep who met us at the collection desk was was particularly helpful and a good ambassador for Europcar!
*Updated for 2026* The ski season is in motion and many of us are looking towards hitting the slopes to make the most from the cold weather! When going on a…
