The process of picking up/returning the car was seamless with Insularcar. There was no pressure or hassling with regard to extra charges etc, too often experienced with the larger car hire companies. Also, there were no worries or concerns of being fleeced with erroneous or fictitious claims about its status on return.
John, 2 weeks ago
Easiest hassle free
Pick up and return yet. Got car in under ten mins, returned in under five. Same person both times, prepared and professional.
Steven, 2 weeks ago
Very helpful team. Both Zest and Drive on Holidays. Both teams felt trustworthy which I find is quite rare in the car rental business.
Charles, 3 weeks ago
I generally use zest car rental for my holidays, should a problem arise, the staff are always friendly, helpful and ready to sort it out.
John, 1 month ago
The whole process was quick and easy and both of our courtesy mini drivers were professional, helpful and friendly. 10/10
Vivian, 2 months ago
Very easy to communicate with both online and through texts while in the country to confirm arrival and amend time to drop vehicle at the end. Thank you
Eleanor, 2 months ago
Very efficient service, note RentX are a short distance from the airport but the instructions for pickup and drop off were excellent.
Mark, 2 months ago
All in all I was highly satisfied with the service provided, and I want to single out for praise the Insularcar team at Madeira airport. (The "Satisfactory" rating for finding them on arrival is because I hadn't seen the message saying they were waiting for me *outside* the terminal.)
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