The whole online booking process was easy, quick and stress free! All of the staff were very polite, helpful and took their time to explain the car and answer any questions we had. The car was fantastic and we will definitely book with you again. Thanks again to your great team.
Vivian Duffy, 5 months ago
Only hiccup was that it took a while to locate the InsularCar agent outside the airport.
Had a mechanical problem with the car (just a worrying 'funny noise'), and was super impressed with the efficient and no-quibble manner in which InsularCar dealt with this, coming out and providing us with a like-for-like replacement in under 30 minutes.
Ian Howarth, 5 months ago
The car rental went smoothly, even though we ended up arriving a day late due to not being able to land in Madeira as planned due to the weather. Communication with RentX was great and the car was waiting for us when we finally arrived.
Craig Pumfrey, 5 months ago
Very friendly service. Deposit returned promptly.
Brendan Bougourd, 5 months ago
The team were excellent on arrival and provided the car promptly. The shuttle from the airport provided a convenient ride to their offices. Overall can't fault their service, would definitely use them again.
Permod Basandrai, 5 months ago
The best rental car service I have had in years. Efficient and reliable service that made the whole process hassle free. The guy from Insularcar at the airport was amazing both on collection and return.
Philip Smith, 6 months ago
Everything about the car hire experience was excellent. Drive on Holidays staff were relaxed and friendly and the shuttle connections prompt and on time.
The only suggestion we would have would be clearer signage or instructions on where to wait for the shuttle pickup once outside. If there is anything that can be done to clarify those, it would be 10/10 all the way.
Roger Porthouse, 6 months ago
Zest continue to be very impressive, particularly with their communications. Excellent service.
Karl Prosser, 6 months ago
No problems experienced at all. Very smooth right the way through.
