Being forgetful, I had booked two cars for the same weekend. Zest emailed me a few days before to advise me of what I had done.
I phoned and cancelled the more expensive booking and received a refund.
Good to know that Zest are an honest broker.
Bernard Phillips, 3 months ago
Found you through Which? consumer website and they have chosen well. Thoroughly recommend Zest.
Denis O'Regan, 3 months ago
Very straightforward process, the customer assistant did say about paying for extra cover but after saying we already paid for this they stopped. Keddy is a Europcar brand however there was no Keddy paperwork or office.
Daniel Chopping, 4 months ago
First time using Zest, will definitely use again in the future. Overall, we were delighted with every aspect of the service and communications prior to rental were excellent. One of the main reasons we went with Zest was the affordable damage waiver insurance they offered. Not only was it cheaper but it was more comprehensive than the other rental companies we looked at. We booked a small Ford Fiesta-sized car for our party of 4 and our hand luggage. We were allocated an almost brand-new Renault Clio at the airport, which we were delighted with as it had lots of nice features like air-con and Android Auto. We didn't know Keddy were part of Europcar and there are are only signs for Europcar at Marseille airport, so we didn't find the rental office right away. A member of staff did come out to help us though, once he saw us wandering around looking lost. Probably our fault for not reading everything, but it was a long journey... Not to detract from the overall experience of using Zest and Keddy/Europcar, highly recommended.
Andrew Blair, 5 months ago
Everything was dealt with quickly and efficiently and we were very pleased with the service we received at collection and return.
Philip Andrews, 6 months ago
Everything went smoothly. Information I received from Zest prior to rental was comprehensive and easy to understand. Great experience at a great price. Thank you!
Katja O'Donnell, 6 months ago
Booking process through Zest was simple and all communications were very clear. I felt confident with the cover provided by Zest. It was reassuring to be able to say no to the multiple and confusing add-ons offered by the hire company safe in the knowledge that I already had all the cover I required. I will definitely be using Zest on the next occasion I require a hire car.
