I was surprised in a super positive way, of the level of customer service I received in Perugia aereoporto by the 2 staff members present in collecting and returning the car, I had previously a bad experience in Rome with another car rental company, related only to the interaction with the person at the desk not the car itself, that made the whole experience really unpleasant, that made me and my husband skepticals in renting a car when visiting Italy,after that episode, we were avoiding basically if not strictly necessary.
This experience with your company and Noleggiare agency in Perugia airport restored my faith in humanity, in customer services and in people doing their job properly, professionally and with kindness and a smile at the same time, really grateful. I know now I can rent a car again when visiting my family.
GLORIA, 2 days ago
Small airport so pickup very easy to manage. Staff very helpful.
Andrew Fitchett, 8 months ago
New car, high spec. Attentive service.
Philip Knights, 8 months ago
First time user of Zest and Sicily by Car - great experience all round
John Whitley, 9 months ago
Would use Zest as reliable and easy service. My son used a different supplier and had a lot of problems because the company would not accept his credit card because it had his first three initials and not his first name! Even though he should them his passport.
Edward Plumbly, 9 months ago
I was so impressed by the service provided by Zest cars. On two occasions I contacted you, and on both occasions, you replied in minutes giving helpful advice and resolving our issues. I was particularly impressed when on a Sunday afternoon our flight was diverted to another airport, your instant response and reassurance made a stressful situation much less stressful. I will highly recommend Zest cars to my friends and family - Thank you!
SAMUEL YOUNG, 9 months ago
Chose Zest because highly rated by Which Magazine and very pleased with service
David Holman, 11 months ago
Zest made things very easy and Sicily by Car are a good rental company who do NOT seem to suddenly say there are “extra charges” for insurance at the point of rental. Competitors have do this and at that point you just have to pay!! So strongly recommend both Zest and SbC.
christopher new, 11 months ago
The whole process was easy and trouble free, will definitely use Zest again.
William Preece, 1 year ago
Brilliant service by Sicily by Car at Perugia Airport. Both staff on pick and return were pleasant and efficient. No hard sell for extra insurance products as I had purchased excess cover with Zest.
