Flying in from the US, we have always used "big name" car rental companies, but decided we were tired of waiting in lines for sometimes up to 2 hours! I was very happy with Rent Auto, they were fair, very easy to communicate with (just some standard paperwork in the lobby) and then showed us out to the car. We were on the road under 15-20 minutes. We were delayed on our return the Rent Auto person offered to meet us at the hotel right be the airport. It was simple, we appreciated the extra service. I would rent through Rent Auto and Zest again.
Justyn Miller, 2 years ago
We found this car rental very easy to use from the booking to the easy meet and greet at arrivals. There was a relative short walk into the main car park where we were shown our car - within 10 minutes we were driving the vehicle out of the parking garage. Very friendly and helpful staff.
Murray Spalding, 2 years ago
Amazing service - easy to use and clear booking system - quick and easy on time pick up and drop off from airport - no unexpected additional charges - car clean and in excellent condition - best car hire I have ever used over a 30 year period
Nichola Fiske, 2 years ago
Masterkings Lisbon were fantastic. Very friendly service, didn't try to upsell anything, explained all of the terms throughly. Checked the car over with me and marked everything down before handing over the keys. So refreshing to receive a professional service from a car rental company. Would not hesitate to use again.
Matthew Clarke, 2 years ago
Consistently good and customer-oriented service.
Michael Giorgadze, 2 years ago
I was very pleased by the service provided by Masterkings, very efficient, professional people
Filomena Silva, 2 years ago
Waygo were fantastic. My elderly parents got lost returning the car to Waygo in Lisbon and a member of staff went out to meet them so that they could follow their car back. There was no charge for this support. They helped us through what was a very stressful situation. I couldn't be more grateful to them.
Thomas Lane, 2 years ago
Very easy, great value, very accommodating
Michael Taylor, 2 years ago
I've been renting from Masterkings for a couple of years now and their customer service is second-to-none. Picking up and returning the car was very fast and communication with Masterkings' employees was super-friendly and efficient. A special thank-you to the member of staff who drove us to the airport immediately when returning the car so as we would still catch our flight, despite having been delayed due to accidents and very heavy traffic on the motorway beforehand. Five star service!
Philip Blain, 2 years ago
Had a brand new Seat Leon fully equipped which was really nice. Pick up and return was super easy even though my flight got rescheduled and my pick was out of office time. Shuttle from the airport to the car rental worked perfect.
Service from Drive on Holidays was fast and easy, I can highly recommend it.
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