Zest were very responsive and when I wanted to change the car drop off times, sorted it out no fuss. The rental company tried to sell their insurance but we had taken out the one from the website zest links to. We had a ding and had to pay the damage on drop off (circa £350) but claimed that back easily enough once home through the insurer. So can recommend on all counts.
Michael Brett, 3 years ago
Stress-free
Colin Pickles, 3 years ago
Excellent value and a very good service. The rental company gave us an upgrade and the car was very new and high quality.
We had a delay to our flight and it cost us €40 surcharge as it was after 11pm when we got to the rental desk.
Mark Steward, 3 years ago
Always well satisfied with Zest service.
Owen Birch, 3 years ago
An excellent service, very thorough and prompt.
Robert Wall, 3 years ago
In my opinion Zest car rental are an excellent company. I have used them a few times and have not been disappointed. I have already booked through them for my next trip. Keep up the great work.
Brian Mitchell, 3 years ago
No attempt to make us buy extra insurance.
Nicholas Pidduck, 3 years ago
Our flight was delayed by over 2 hours and as we were arriving after pick up time I phoned Zest for advice. I received excellent customer service on the phone and was reassured that Zest would phone Drivalia on our behalf. This was done and although we had to pay an out of hours pick up charge there were no problems getting the car.
I would recommend both Zest and Drivalia and would definitely use both again
Peter Cleat, 3 years ago
Hiring a car through Zest at Palma airport was a very satisfactory process. Booking was easy, an extra driver was included in the price and staff at K10 car hire were helpful and friendly. We had to take the minibus to the car hire place and it was initially difficult to find the minibus stand at the airport but then the bus came very quickly. On the way back we dropped off the car easily and there was a petrol station to refill right at the K10 depot which made this easy. Leave extra time for taking the minibus back to the airport as we had to wait half an hour. But overall I would really recommend Zest.
Jake Arnold-Forster, 3 years ago
Excellent service. Very clear and simple to use. No issues with K10 who were the final car company. Would use Zest again. Only issue was at Palma there are no signs for the bus pick up point and Zests instructions weren't specific enough. Small issue though.