I had to contact Zest on the day of our departure from Faro airport as I had lost the car keys. This occurred at 07.15 hrs for a return flight at 11.10hrs. I rang Zest's 24 hr phone support at 07.25hrs to explain our predicament. The service I received from your employee ( Paul Stewart) was exemplary. He took ownership of the issue and said he would make all the necessary arrangements with Masterkings to retrieve the vehicle from our hotel in Cabanas, Tavira. I must admit that we were somewhat panicky at that time due to the time constraints we had to meet our flight home. However Paul made us feel better due to his calmness and professionalism in dealing with our problem. we were able to meet our flight and got home safely.
Many thanks to Zest and especially to Paul. We have used Zest and previously Economy Car Hire for quite a number of years and will continue to do so. We also advise family and friends of the excellent service provided by Zest and will tell them of our recent experience, and also encourage them to take out your top-up insurance as we always do.
Ian, 1 month ago
Everything went very smoothly from collection to drop off. The car had a few very minor scratches on the paint work but the paperwork provided showed all of these. The car was very clean and tidy and drove perfectly. Customer service was very good. Would definitely use them again.
Patrick, 1 month ago
Very good experience with drive4you desk through Zest Car Rentals at Faro Airport. Easy collection and return. Thanks for making a usually difficult and stressful experience very easy. Would use again for peace of mind car rental. Ian
Ian, 1 month ago
Consistently good and easy as usual
David, 1 month ago
First class as usual. I will not use anyone other than Zest.
Alastair, 1 month ago
Really good service! Nice car, value for money we would definitely book a car with you again :)
Michelle, 1 month ago
Friendly and efficient staff. Very quick to complete my booking paperwork and I was on the road in no time at all. The car had quite a lit of scratches already but was encouraged to photograph the whole car before driving. Returning the car was simple and I was met by a staff member who checked the car quickly. No complaints at all
Timothy, 1 month ago
Always spot on
Russell, 1 month ago
Excellent service yet again
Robert, 1 month ago
Without fail, choices, budget, collection and drop off they, Kings and Zest, offer a great service. Been using them for a few years now and will continue to do so.
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