All went very smoothly, as usual with Zest. It was my first time to use Record Go. They offered us a very new car which was also automatic. Very pleased. No hard sell of additional insurance. The Record Go agent we dealt with was very friendly and helpful.
Peter O'Leary, 3 months ago
We had a collision that we had to go back to Zest to reclaim our CDW. Zest were very good at processing that, being easily available on the phone to deal with the inevitable slight hitches. So good not to be caught in an endless phone hold being told how important your call is to them.
Alice Livingstone Boomla, 4 months ago
We had a fantastic experience with Zest. Everything went smoothly from start to finish, which was a huge relief after a previous bad experience with a different provider. We were pleasantly surprised by how professional and hassle-free the process was this time. We'll definitely be recommending Zest to friends and family.
Matthew Sweet, 5 months ago
Easy and smooth start to finish No problems and prompt return of deposit.
Helen Marlow, 6 months ago
Good service.. pleasant staff... Drivalia at Valencia highly recommended
gary matthews, 7 months ago
Great service all round. I had to change my drop off time and the team responded to my request in a timely manor. Paperwork was clear with arrival instructions. Pick up in VLC was seamless, the pick up point was easy to find and the driver was there within minutes. Swift procedure with the paperwork at the office and we were on our way within 10 minutes. Extra insurance was offered but no hard sell. I was happy to leave a pending deposit on my card. Staff member (English lady) suggested I took a video of the car and showed me on the paperwork where previous damages were. On return the car was checked over quickly and we were taken back to the airport. Pending deposit was cleared within 24 hours. Great service I would use again.
Carla Sanghera, 7 months ago
I arrived in Valencia during the national power cut. Most vehicle rental companies weren't able to operate, however, Go By Car were. They managed to carry out the transaction paperwork with mobile phone torch. Really impressed with them.
Manuel Manrique, 7 months ago
The entire experience was pleasant and stress free. The Drivalia staff at Valencia were professional but also a pleasure to deal with, friendly in a very natural genuine way.
Gerard Quinn, 7 months ago
Very easy application process through yourselves and peace of mind regarding full insurance.
Jeremy Young, 10 months ago
Zest are a great choice for our needs along with Centauro car hire, who we have used on multiple occasions in Spain.
Perfect partnership. Thank You.
