Following your clear guidance when booking the car and on arrival at Pisa everything was efficient and courteous and helpful.
The car performed well and the staff at the return in Florence were again helpful and efficient. We anticipated concerns as we are both over 70 but with clean licences. Not a problem. We paid for alternative drop off and additional driver. All as quoted and helpful. We will use you again without question.
Jonathan Fitton, 3 months ago
All round excellent service from the booking and recommendation service from Zest through to collection of the vehicle itself. Great to actually get the car we booked as opposed to a substitute
Reginald Huyton, 3 months ago
All smooth and easy process. Think Zest is an amazing company definitely my choice now.
shushana kendrick, 3 months ago
This is the first time I've used Zest. I found the whole process worked well, with timely notifications and reminders. The top up insurance was a great addition and Locauto recognised it and didn't try to sell additional cover which was a surprise. The Locauto staff were good for both collecting and returning the car. Will definitely use you again. Thank you.
Raz Khan, 4 months ago
An excellent service all round.
Peter Wellington, 4 months ago
Ease of booking through Zest and very competitive price. Our evening flight was delayed and trying to find the temporary car rentals site due to airport renovations (Pisa) on arrivals made us later than expected but the lady at Italy car rental stayed open until we arrived. All in an all a good experience.
Mark Wilkinson, 4 months ago
Whilst I had read mixed reviews online before booking, my experience of Zest and Italy Car Rent was excellent. I encountered no problems at all, the car was great and everybody I spoke to at Zest and Italy Car Rent were helpful and the process was straightforward.
Jacqueline Gibbings, 4 months ago
We have used Zest three years running, and Keddy/Eurocar twice now, at Pisa and Rome airports. Easy to locate once you know Keddy don’t have their own desks or signs. Accidental damage two years ago very straightforwardly taken care of with Zest’s top-up insurance. Changed to Keddy after this from a different rental agency as we hadn’t been aware of any damage when we dropped off the car (due to flight times before the office opened) but couldn’t prove it. Also the previous agency gave us a car that perhaps technically was in the same class as the one we had booked but had a significantly smaller boot than we expected/needed. Being able to contact Zest directly with any queries is a godsend.
Stephen Kane, 4 months ago
They made it very easy. Hassle free, helpful, honest and helped with upgrade. Keep up the good work.
Maxine Faulkner, 4 months ago
This is the third time we have used Italy Car Rent through Zest, from three different airports. They have always been excellent and friendly and good value.
