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Car Hire Madrid Airport Reviews.

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A fresh, honest approach to car rental

Showing comments 1 - 5 of 5

We always look to book through you and only investigate other providers in the rare instances you do not cover a location or type of vehicle we require. We have never been disappointed and your service when we have needed to amend a booking has been outstanding. I always feel you are on our side in getting the best for your customers.

Amanda Boag, 2 months ago

We had a slight problem finding Keddy at the airport because I hadn't realised that the service was provided by Europcar. The deposit required was larger than anticipated as was the amount of liability we incurred. I raise these issues with Zest and received a swift and reassuring reply. The car we received was a bit scratched but all the damage was recorded and the return of the car went very smoothly. The car drove well and we were very pleased overall. I found Zest to be very helpful and I should read instructions more closely. I would recommend them

David Whalley, 2 months ago

The first car I was given overheated. I took it back and within 5 mins given an upgraded car. Very good customer service in the Barajas airport office with understanding and friendly staff. What was a a real set back turned into an excellent hire with a very superior car

Charles Oppe, 1 year ago

Zest & Centauro were very good - no issues - All as expected!

Peter Vermeulen, 2 years ago

I always use Zest as there are no hidden extras. Not many others offer an additional driver for free, full-full fuel and free cancellation. Always excellent service.

Paul Raymond, 2 years ago

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Average customer rating for car hire in Madrid Airport

(4.35 out of 5.00) based on 57 responses to our customer survey.

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