Always use your company as they are reliable & give good insurance cover for a reasonable price.
Alan Mclaren, 1 year ago
I was not sure which terminal in Madrid to pick up the car with Enterprise/Atesa and the woman from your company was very helpful and called the local office in the Madrid Airport for me. The first time I called for help, I dealt with a man from your company and he told me that I had to contact the local office. I did call the local office in the Madrid Airport and they did not recognize the reservation from the booking numbers that I had from the paperwork. The second time I called your office, I was lucky that the woman was more than happy to help me out.
Mara Territo, 2 years ago
Your quote had no excess included and was the cheapest! Thank you!
Marco Paladini, 2 years ago
Very efficient service. Atesa staff always very helpful and friendly. Excellent car exceeded our expectations as with previous bookings.
David Michael, 2 years ago
First class in all aspects.
James Smith, 3 years ago
Everything was relatively easy to do - relative to other booking sites that is! Easy to use and understand. Eduardo at the Atesa Madrid office was extremely helpful as well.
Andrew Fraser, 3 years ago
After I'd missed the fact I'd misbooked a rental car to be picked up two months earlier than I should have, the service I received to correct the issue a day before requiring a car in Madrid was frankly second to none. What looked like a complete disaster noticed far too late was in danger of casting a long shadow over the trip but it was sorted out brilliantly. I received a call back as promised a half hour before flying to say there was nothing to worry about and that there was no problem and a car would be ready for me! Perhaps I've been jaded by previous 'run-ins' with other companies customer services but how it was dealt with was fantastic and a little unexpected. I can quite honestly say, having used the company over 10 times that I would not hesitate to use them again and again or for that matter recommend wholeheartedly, as I have done on many occasions, to others.... and that's before I mention the competitive prices and the fact the car that I picked up was better than the one I'd paid for. What great service!
Darren Richardson, 3 years ago