We had fast responses from you when we had questions, so helpful to have a UK based company to speak to. When we collected the car they told us the credit card in my husbands name didn't work, luckily we had another in my name, which meant they cancelled and re-created the booking. We weren't sure if our extra insurance bought through Zest would still be OK, so emailed them to check, a re-assuring reply was received. All was OK and we were charged the correct amount.
Stuart Perry, 2 years ago
The guy on the front desk that served us was not very friendly or helpful he looked like he didn't want to be there, whereas the guy next to him was chatting away and laughing with his customer.
On the other end of the scale the guy helping pick our car was very friendly and helped us load our car, excellent service