All aspects were excellent - including service & quality.
James, 1 week ago
Excellent service & overall experience
Tom, 1 week ago
The only improvement I would suggest would be to enhance the instructions for finding the pick-up point for the Sixt shuttle. It would help to explain the design of the symbol to look for and an instruction to exit the terminal, cross the road to the bus stop area, then turn right and go to the end.
Roger, 3 weeks ago
A very easy booking process and an excellent value hire. I really like using Zest.
Sixt staff at Inverness Airport were excellent, friendly and very helpful. The vehicle handover was one of the best I've experienced in terms of explaining the car's controls, etc.
I'd booked a KIA Sportage but of course there wasn't one there - but that seems to be normal for every Car Hire provider in the UK.
All in all, an extremely straightforward, good value and pleasant experience.
James, 7 months ago
Fantastic lady at the Europacar stand early morning at InvernessAirport picking car up. Efficient, friendly, very helpful. Think she even started her shift early to deal with us all
Hannah, 8 months ago
Really appreciated the customer service provided particularly as I changed my pickup and drop off times! Very pleasant to deal with!
Brad, 8 months ago
Zest is a very competent intermediary with rental providers making it easy to have all things covered before arriving at rental car location. My experience with providers has always been satisfactory, but Arnold Clark was exceptional in care matching the service provided by Zest in setting up the rental arrangements.
Alan Drake, 10 months ago
Used Zest because Which? recommended. Easy to use website, clear insurance options. Good choice of operators at destination.
Chose Hertz because of earlier no charge drop-off.
Local office operators, efficient and friendly, car top model in group, would recommend,
Zest and Hertz at Inverness airport.
Paul German, 10 months ago
Booked a Polo and got a BMW without asking
Very happy customer
Colin Smith, 1 year ago
Everything went according to plan. Excellent service. I would specially commend the friendliness and politeness of the Arnold Clark staff.
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